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Ashley Thompson

Ashley Thompson

Ashley Thompson

Designer. Maker. Problem solver.

UX designer with experience in ecommerce, SaaS, marketing, and web design.

I care about working with developers to create buildable solutions that can expand on existing foundations.

I am always focusing on the details and ensuring my solutions are durable to help maintain sustainable systems.

I look to turn pain points into intuitive experiences that drive measurable impacts.

Design @ Techsmith

In-product messaging for subscriptions

a screen grab of the Snagit UI with a dropdown displaying account information
a screen grab of the Snagit UI with a dropdown displaying account information
a screen grab of the Snagit UI with a dropdown displaying account information
a screen grab of the Snagit UI with a dropdown displaying account information

Mentorship @ Techsmith

Improving user resources by empowering interns

a screen grab of a message from Lily saying "haha that's no nice. okay I will send it to her also thank you for advocating for me to do research I really appreciate it"
a screen grab of a message from Lily saying "haha that's no nice. okay I will send it to her also thank you for advocating for me to do research I really appreciate it"

Intern Project @ Burchfield Park

Educational park signage for 500,000+ annual visitors

A photo of an informational sign at burchfield park
A photo of an informational sign at burchfield park

Student Project @ UofM

Cut compost time in half for residents

a vehicle scale with yellow rails and a yellow kiosk on the left side

Design @ TechSmith

Increased the mobile conversion rate by over 5000%

Sounds fake I know

An phone mockup with a screen to enter your email to recieve a link to download camtasia later.
An phone mockup with a screen to enter your email to recieve a link to download camtasia later.
An phone mockup with a screen to enter your email to recieve a link to download camtasia later.

Michigan grown, but exportable.

UX Designer | TechSmith (Camtasia and Snagit) | Jan 2022 - Present

  • Redesigned the e‑commerce checkout experience to require user sign‑in, improving the overall user flow and supporting the launch of new subscription offerings.

  • Worked closely with an external vendor to run A/B tests on key elements of our site.

  • Contributed to a design system for our e-commerce site and refreshed the branding for Snagit.

  • Optimized mobile CTAs on the download page, which led to a significant increase in trial conversions from mobile users.

Management Intern | Ingham County Parks | May 2019 - Jan 2022

  • Managed a team of 20 seasonal staff, handling everything from schedules to project coordination and training.

  • Came up with a new waitlist system for ski rentals that boosted sales by 400%, making the process smoother for customers.

  • Designed three educational signs that showcased the park’s history and natural beauty, helping visitors engage more with the space.

University of Michigan | School of Information

  • Graduated May 2022

  • Best UX capstone project award