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Ashley Thompson

Ashley Thompson

Ashley Thompson

Designer. Maker. Problem solver.

UX designer with experience in ecommerce, SaaS, marketing, and web design.

UX designer with experience in ecommerce, SaaS, marketing, and web design.

I care about working with developers to create buildable solutions that can expand on existing foundations.

I am always focusing on the details and ensuring my solutions are durable to help maintain sustainable systems.

I look to turn pain points into intuitive experiences that drive measurable impacts.

Design @ Techsmith

In-product messaging for subscriptions

Design @ TechSmith

Increased the mobile conversion rate by over 5000%

Sounds fake I know

An phone mockup with a screen to enter your email to recieve a link to download camtasia later.
An phone mockup with a screen to enter your email to recieve a link to download camtasia later.
An phone mockup with a screen to enter your email to recieve a link to download camtasia later.

Intern Project @ Burchfield Park

Educational park signage for 500,000+ annual visitors

Mentorship @ Techsmith

Improving user resources by empowering interns

Student Project @ UofM

Cut compost time in half for residents

Michigan grown, but exportable.

UX Designer | TechSmith (Camtasia and Snagit) | Jan 2022 - Present

  • Redesigned the e‑commerce checkout experience to require user sign‑in, improving the overall user flow and supporting the launch of new subscription offerings.

  • Worked closely with an external vendor to run A/B tests on key elements of our site.

  • Contributed to a design system for our e-commerce site and refreshed the branding for Snagit.

  • Optimized mobile CTAs on the download page, which led to a significant increase in trial conversions from mobile users.

Management Intern | Ingham County Parks | May 2019 - Jan 2022

  • Managed a team of 20 seasonal staff, handling everything from schedules to project coordination and training.

  • Came up with a new waitlist system for ski rentals that boosted sales by 400%, making the process smoother for customers.

  • Designed three educational signs that showcased the park’s history and natural beauty, helping visitors engage more with the space.

University of Michigan | School of Information

  • Graduated May 2022

  • Best UX capstone project award